Support
Need a hand at the porcelain crossroads?
Effective July 28, 2026
Email support@dump-n-dash.com. Include your nickname, device model, iOS version, and a short description. Never send your password or a private authentication link.
Account verification and password reset
Use Resend verification on the confirmation screen if the first message does not arrive. Check spam and confirm the address. Use Forgot password on the sign-in screen for a reset link. Sign in with Apple users should continue with the same Apple account.
Delete your account
While signed in, open Profile → Account → Delete My Account and confirm. This permanently removes the account and associated activity and cannot be undone. If you cannot access the app, email us from the account address.
Report content or a location
Open a bathroom listing to flag it as “Something is fishy.” Use the menu on a comment to report it. Open a commenter’s profile to block that user. Moderators review reported content.
Location and map help
Location permission is optional. If nearby results are wrong, confirm Location Services for DumpNDash in iOS Settings or search manually. When adding a bathroom, search its address or place the pin at the public entrance.
Sync troubleshooting
Confirm your connection, pull to refresh, and reopen the app. If “waiting to sync” persists, do not repeatedly resubmit the same item; send us a screenshot.
Safety
DumpNDash cannot verify every location in real time. Follow venue rules and use your judgment. For immediate danger or an emergency, contact local emergency services—not DumpNDash support.